Privacy Policy
KMJ Properties ("KMJ", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect personal data when you visit our website, submit an enquiry, request a property viewing, list a property with us, apply for a job, communicate with us by phone, email, WhatsApp or social media, or otherwise interact with us.
This Privacy Policy should be read together with our Terms and Conditions and any cookie notice displayed on our website.
1. Who We Are
KMJ Properties is a real estate business operating in Dubai, United Arab Emirates.
Contact details:
KMJ Properties
Magnum Opus Tower Office 704, Barsha Heights, Dubai.
+971 5297 47441 | +971 4835 7939
info@kmjproperties.com
www.kmjproperties.com
If KMJ appoints a dedicated privacy contact or data protection officer in the future, the contact details above may be updated accordingly.
2. Scope of This Policy
This Privacy Policy applies to personal data processed through:
• our website;
• property enquiry forms;
• “List Your Property” forms;
• contact forms;
• job application and recruitment forms;
• phone, email and WhatsApp communications;
• social media messages and campaign lead forms;
• meetings, viewings, and related client servicing activities.
3. The Personal Data We Collect
Depending on how you interact with us, we may collect and process the following categories of personal data:
A. Identity and Contact Data
B. Property and Transaction Data
the type of property you are interested in;
preferred location, community, budget, size, and bedrooms;
whether you are looking to buy, rent, invest, sell, or list a property;
information about a property you want to list or market through us;
records of viewings, enquiries, offers, and related communications.
C. Communications Data
emails, messages, call notes, WhatsApp messages, viewing requests, appointment details, and customer-service interactions.
D. Recruitment Data
If you apply for a role with us, we may collect your CV/resume, employment history, education details, references where provided, and any information you choose to include in your application.
E. Technical and Usage Data
IP address;
browser type;
device type;
pages visited;
date and time of access;
referring website;
cookie and analytics data.
4. How We Collect Your Data
We may collect personal data:
• directly from you when you fill in a form, contact us, or request a service;
• from your communications with us by phone, email, WhatsApp, or social media;
• from your use of our website;
• from advertising platforms, campaign lead forms, or referral sources;
• from publicly available sources or third-party partners, where lawful and appropriate.
5. Why We Use Your Data
We use your personal data for legitimate business purposes, including to:
• respond to your enquiries and provide requested information;
• arrange viewings, calls, meetings, and follow-ups;
• help you buy, rent, sell, lease, or list property;
• match you with relevant property opportunities;
• verify and manage enquiries and internal records;
• communicate with you about requested services;
• manage recruitment and hiring processes;
• improve website performance, service quality, and customer experience;
• protect our business, website, users, and systems;
• comply with applicable legal and regulatory obligations.
6. Legal Basis for Processing
Where required by applicable law, we process personal data on one or more of the following bases:
• your consent;
• taking steps at your request before entering into a contract;
• performance of a contract with you;
• compliance with legal or regulatory obligations;
• our legitimate business interests, where lawful and proportionate.
Where we rely on consent, you may withdraw that consent at any time. Withdrawal will not affect processing already carried out lawfully before withdrawal.
7. Marketing Communications
If you request information from us, submit an enquiry, or otherwise interact with us, we may contact you regarding:
• your enquiry;
• relevant property opportunities;
• viewings and appointments;
• updates related to the services you requested.
Where required, we will obtain your consent before sending marketing communications. You may opt out of marketing at any time by clicking the unsubscribe link in emails, replying “STOP” where applicable, or contacting us directly at info@kmjproperties.com.
We will continue to send service-related communications where necessary to respond to your enquiry or manage an ongoing relationship.
8. Cookies and Similar Technologies
Our website may use cookies and similar technologies to ensure core site functionality, remember preferences, understand website traffic and usage patterns, improve performance and user experience, and support analytics and, where applicable, advertising performance measurement.
Where required, we will request your consent for non-essential cookies. You can also manage cookies through your browser settings. Disabling some cookies may affect website functionality.
9. Sharing Your Data
We may share personal data only where reasonably necessary and lawful, including with:
• our employees, brokers, consultants, and authorised personnel;
• property developers, landlords, owners, or counterparties, where relevant to your enquiry;
• technology, hosting, CRM, marketing, analytics, and communications service providers;
• professional advisers such as lawyers, auditors, or consultants;
• regulators, authorities, courts, or law-enforcement bodies where required by law;
We do not sell your personal data.
10. International Transfers
Some of our service providers may process or store personal data outside the UAE. Where that happens, we will take appropriate steps to ensure that personal data remains protected in accordance with applicable law and appropriate safeguards.
11. Data Retention
We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including for responding to enquiries, providing requested services, maintaining records, handling complaints or disputes, and complying with legal, regulatory, accounting, or reporting requirements.
Recruitment data may be retained for a reasonable period for current and future hiring needs unless you request otherwise, subject to applicable law.
12. Your Rights
Subject to applicable law and any permitted limitations, you may have the right to:
• request information about how we process your personal data;
• request access to certain personal data we hold about you;
• request correction of inaccurate or incomplete data;
• request deletion of personal data in certain cases;
• request restriction of processing in certain cases;
• object to direct marketing;
• request transfer of personal data where applicable and technically feasible;
• object to certain automated decisions, where applicable;
• withdraw consent where processing is based on consent.
To exercise any of these rights, please contact us at info@kmjproperties.com. We may need to verify your identity before processing your request.
13. Data Security
We implement reasonable technical, organisational, and administrative measures designed to protect personal data against unauthorised access, misuse, loss, alteration, disclosure, or destruction. However, no website, platform, email system, or internet transmission can be guaranteed to be completely secure.
14. Third-Party Websites and Platforms
Our website may contain links to third-party websites, maps, portals, listing platforms, or social media pages. We are not responsible for the privacy practices, content, or security of those third-party platforms. We encourage you to review their privacy notices before sharing personal data with them.
15. Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal data from children except where lawfully provided by a parent or guardian in a legitimate transaction context.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, legal requirements, or data practices. The updated version will be posted on this page with the revised “Last Updated” date.
17. Contact Us
Magnum Opus Tower Office 704, Barsha Heights, Dubai.